Privacy Policy
Wrights Property Maintenance (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information.
Who We Are
Wrights Property Maintenance
334a Cherry Hinton Rd
Cambridge
CB1 8AZ
Email: wrightspropertymaintenance9876@gmail.com
Phone: 07427 400153
We provide gardening, landscaping, and related outdoor services across Cambridge and surrounding areas.
Information We Collect
We collect personal information in order to respond to enquiries, deliver services, and operate our business efficiently. This includes:
Information you provide directly:
Name, email address, phone number, address or postcode, details about your enquiry or project, and any information submitted through forms or email.
Information collected automatically:
IP address, browser type, device information, pages visited, website usage data, and cookies.
Information from third parties:
Google Analytics, Google Business Profile, and any interactions via social media platforms such as Facebook or Instagram.
We only collect information that is relevant and necessary.
How We Use Your Information
We use your information to:
Respond to your enquiries, prepare quotes, schedule and deliver services, manage payments, communicate updates, maintain internal records, improve our website, and fulfil legal and accounting obligations.
We do not sell or share your data with third parties for marketing purposes.
Legal Basis for Processing
We process your information under one or more of the following legal bases:
Legitimate Interests – responding to enquiries, providing quotations, delivering our services, and managing customer relationships.
Contractual Necessity – processing information required to enter into or fulfil a service agreement.
Consent – when you voluntarily opt in to receive communications (if applicable).
Legal Obligation – compliance with financial, tax, and regulatory requirements.
Sharing Your Information
We may share your personal data with:
Trusted service providers such as email hosting, website hosting, payment processors, or analytics platforms.
Legal or regulatory authorities where required by law.
We do not share your data with unrelated third parties or external marketing companies.
Data Storage and Security
We take reasonable steps to protect your data, including:
Secure email accounts
Password-protected devices
Encrypted website connections (SSL/HTTPS)
Trusted hosting providers
We store your information only for as long as necessary to provide our services or comply with legal obligations.
Cookies and Tracking Technologies
Our website uses cookies to improve user experience, analyse website performance, support security features, and remember your preferences.
You can manage or disable cookies through your browser settings.
A full Cookies Policy will be available separately.
Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your information
Restrict or object to certain processing
Request data portability
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
Data Retention
We retain personal data only for as long as necessary.
Enquiry and project information is kept while it is relevant.
Financial and invoicing records are kept for up to seven years, in line with UK law.
Email correspondence may be retained to help with ongoing work or future enquiries.
Once information is no longer needed, it is securely deleted.
Links to External Websites
Our website may contain links to external sites such as social media or suppliers.
We are not responsible for the content, privacy practices, or data handling of external websites and recommend reviewing their privacy policies.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website, or legal requirements.
The “Last Updated” date at the top will change when updates occur.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Wrights Property Maintenance
334a Cherry Hinton Rd
Cambridge
CB1 8AZ
Email: wrightspropertymaintenance9876@gmail.com
Phone: 07427 400153